FREQUENTLY ASKED QUESTIONS
MY DOGÂ HAS A SPECIAL DIET. CAN THEIR NEEDS BE ACCOMMODATED?
Yes of course, you will have provided me with all of the dietary requirements on the disclaimer form. I just need to know their favourite foods, the amount they require and times they like to eat. All food is to be brought with you when you drop them off.
WHAT DO YOU SUPPLY FOR OVERNIGHT BOARDING?
Aside from cuddles we offer a home from home routine, walkies after feeding time, nighttime wee wee's a bedtime treat if allowed. They will cuddle up to me and my pug. If you prefer they can sleep alone in their own bed or crate. We fit in with your pooch's needs and will follow their normal home routine as much as possible. (24 hours start from time of dropping off e.g. drop off Monday 9am = Collect Tuesday 9am = £30)
HOW CAN I CHECK ON MY POOCHÂ DURING THEIR STAY?
You can call me direct anytime and check Instagram and Facebook for pictures of them having fun. You can also Facetime them!!
WHAT ARE DROP OFF AND COLLECTION TIMES?
This is VERY flexible as I want to be able to provide the service to Emergency Service and Key Workers. Drop me a line to discuss.
WHATÂ IS THE AD/HOC EMERGENCY SERVICE?
Late home from work, stuck in traffic or have a family emergency, I am here to help.. Just call!
PET TRANSPORT?
I can help with transport to and from vets, other daycare places and collection of medication or food.
WHAT DO YOU SUPPLY FOR DAY BOARDING?
Cuddles, a home from home, feeding and 1 hour walkies, lots of play and enrichment.
WHAT IF THERE IS AN EMERGENCY WITH MY DOG?
I will have your emergency contact details on the disclaimer form you have completed, this will include permission to contact or take your pooch to the vet of your choice. You will be notified of any emergencies strait away.
WHAT CHECKS ARE MADE ON THE OTHER DOGS YOU CARE FOR?
I have to check that all doggies will love and make friends with my Pug, everyone loves him and so will you! I normally suggest a quick run about in the garden or walkies in park so they can make friends prior to tails wagging! I also check vaccinations, insurance and temperament and behaviour. I will provide you with a full report after their first visit.
WHAT MAKES YOU THE PERFECT POOCH LOOKER AFTERER?
I offer a specialised service that is more hands on, attentive to your poochs needs and one to one care. I have a maximum of 3 dogs at any one time. We are all perfect in our own way and my perfect is looking after waggy tails. I'm honest, trustworthy and have no hidden costs. The only thing hidden at wagtail is the socks those pesky pups have taken.
I AM A SHIFT WORKER, HOW CAN YOU HELP ME?
YES YES! The primary reason I set up Wagtail Dogs was to cater for shift workers and the crazy hours you do. Having been there myself and struggled to find suitable care, I'm here to help and very flexible.
DO YOU HAVE A DISCLAIMER
Yes I do, this protects both of us and allows me to gather all of the important information about your pooch. You will be required to complete this before tails start wagging.
WHERE ARE YOU BASED, WHAT AREAS DO YOU COVER?
I am based in Cheshire, for boarding we can accommodate from any part of the dog world. For walkies, daycare and everything else I cover: Sandbach, Holmes Chapel, Middlewich, most places in Cheshire East and beyond! If you can hear our bark, then we can help!
ARE YOU INSURED?
Of course, this protects us both and ensures we are legally compliant. I have Public Liability Insurance covered by Simply Business Insurance. When you sign up you will be sent a copy of the certificate, I also display this at home.
HOW DOES THE PRICING WORK?
Prices for all the services we offer are on a "per dog" rate. Please bark up if you would like me to explain.